1. Shopping Made Simple
Ordering from The Pepi World is quick and easy. We’ve designed our online shopping experience to help families across New Zealand find and order their favourite products with just a few simple steps.
2. Browse Our Products
Explore our online store and browse through our available baby and family products. Select any product to view its images, description, features, price, and available options.
3. Choose Your Product
Once you find something you love, carefully review the product information. If the product has different sizes, colours, styles, or other variants, select the option that best suits your needs.
4. Add to Cart
Click the “Add to Cart” button to place the selected product in your shopping cart. You can continue shopping and add more products, or proceed when you’re ready to complete your order.
5. Review Your Shopping Cart
Before checkout, review your cart carefully. Check the products, selected variants, quantities, and prices to make sure everything is correct. You can update quantities or remove products before continuing.
6. Proceed to Checkout
When you’re happy with your cart, click “Checkout”. You’ll be taken to our secure checkout where you can provide the information required to process and deliver your order.
7. Enter Your Delivery Details
Enter your full name, email address, phone number, complete New Zealand delivery address, and postcode accurately. Correct information helps prevent unnecessary delivery delays.
8. Select Your Shipping Option
Available shipping options and any applicable delivery charges will be displayed during checkout. Select the option that works best for you. For more information, please see our Shipping Policy.
9. Apply a Discount Code
If you have a valid The Pepi World discount or promotional code, enter it in the designated discount-code field during checkout. Any eligible discount will be reflected in your order total before payment.
10. Complete Your Payment
Choose from the payment methods available at checkout and enter the required payment information. Always review your order total, delivery details, and selected products before completing your purchase.
11. Order Confirmation & Tracking
After your order has been successfully placed, you should receive an order confirmation using the contact details provided at checkout. Once tracking becomes available for your shipment, relevant tracking information may also be sent to you.
12. Need Help With Your Order?
If you have any questions before placing an order or need assistance with an existing purchase, our The Pepi World customer support team is here to help.
The Pepi World
New Zealand
Email: [Your Support Email]